We ship most orders within 1-5 business days, but our shop is small so please excuse us if we become overwhelmed and must take a little longer. Most domestic U.S. packages are shipped via USPS Priority Mail. Depending on where you live, your package will arrive 1 to 3 days after we ship it.
We use USPS First Class Mail International for international orders up to 4 pounds. Packages weighing more than 4 pounds are sent via USPS Priority or Express Mail International. Please keep customs in mind: Once we ship the package, time delays due to customs are out of our hands. If you are ordering internationally and time is a concern, email us at email@example.com to discuss expedited shipping in advance. For import tax concerns: To comply with international shipping laws, we ship our packages marked with the customs CN 22 form that declares the contents as merchandise with its appropriate value. Any import taxes that customs may charge you are out of our hands and are part of importing goods from another country.
If you are interested in expedited shipping whether ordering domestically or internationally, please email us at firstname.lastname@example.org or call us at 919-834-6260 to discuss it in advance.
We want you to be happy with your order! We will accept returns within 10 business days of unused merchandise in resellable condition. Email us at email@example.com for return authorization, address, and packing information. We reserve the right to refuse returns after inspecting the merchandise, or if no proper returning authorization was made. If your return is accepted, we will process your refund, any return for a refund may be subject to a 15% restocking fee. Shipping charges are non-refundable. For credit card purchases we will credit your charge card for the amount minus shipping charges and the restocking fee. If you paid with a check or money order we will issue a refund check within 30 days for the amount minus shipping charges.
For more information, please visit our F.A.Q. page.
Everything in our store is lead-free and all plated items are solid brass unless otherwise noted. Our plating thickness is as follows:
*'mils' is short for thousandths of an inch.